Why Understanding Business Models Changes Everything
Most business owners can tell you what they do. But ask them to explain their business model and things get fuzzy. And that's a problem, because your business model is basically the logic of how you create and capture value. If you don't understand that logic, you're operating blind.
Take two businesses selling the same thing. One charges per project. The other uses monthly retainers. Same service, completely different financial dynamics. The project business needs constant sales. The retainer business builds recurring revenue but commits to ongoing delivery. Neither is better—they're just different models with different challenges.
What surprised me when I started studying this: successful businesses don't always have the best products. They have the clearest understanding of how money moves through their operation.
They know their customer acquisition costs. They understand lifetime value. They've figured out which activities actually generate profit and which just keep them busy.
In our program, we spend significant time mapping out business models. Not in abstract terms, but using your actual business. You leave with a clear picture of where money comes from, where it goes, and which levers you can pull to improve things.
This isn't about getting fancy. It's about seeing your business clearly. Once you understand your model, decisions become easier. You know which opportunities align with how you operate and which ones would pull you in directions that don't make sense.
The cohort starting in September 2025 will include deep dives into different model types. We look at product businesses, service businesses, and hybrid models. You'll analyze case studies from Australian companies and work through exercises applying these concepts to your own situation. By the end, you'll have frameworks you can use whenever you're considering strategic changes.